Citizens Advice Cymru report on accessing and paying for social care in Wales
A 2017 report by the CAB has found that there is a general lack of awareness of how the social care system works in Wales and that people don’t know how to access care, felt confused about the process and didn’t feel able to challenge decisions. The research (undertaken between March and June 2015) revealed a ‘general lack of awareness of how the social care system works and people don’t know how to access care, felt confused about the process and didn’t feel able to challenge decisions concerning’.
For a copy of the full report, click here.